We offer scheduled delivery for orders placed at least two days in advance within Tri-Cities and Metro Vancouver.
Deliveries are made between 12:00 PM and 5:30 PM.

Severe Weather Conditions:
In the case of severe weather, deliveries may be postponed to the next day for the safety of our drivers.
We will do our best to notify both the sender and recipient about the status of the order, but staff may not be able to access contact information if unable to reach the store. Please check our social media or website homepage for updates.
If there is an issue with the delivered items, please notify us within 24 hours of delivery. We are not responsible for issues reported after this time. Flowers and plants are perishable items, and we ensure that all orders are sent in the best condition. Once the order is delivered, we cannot control what happens to the products, which is why issues must be reported within 24 hours for us to assist you properly.

We prefer to call the recipient before delivery. However, during busy times, this may not always be possible. If you do not want us to call, please specify this in the additional order details or contact us by phone. However, a contact number is required should we encounter any issues locating the recipient’s address.

We attempt to confirm the recipient’s address and ensure someone will be available to receive the delivery. If we cannot reach the recipient and they do not return our call, delivery will be postponed to the next business day.

For apartments or homes with entry codes, please provide this information before delivery. Make sure to include these details when placing your order.
If we arrive at the confirmed address but cannot gain access or contact the recipient, the flowers will be returned to the store. A re-delivery fee will be charged to the sender, or the recipient may collect the flowers from our store.

We offer delivery services six days a week.
No delivery is available on public holidays.